Our shipments are made for Italy and abroad via express courier GLS / Bartolini / DHL.
The goods are always accompanied by the relevant invoice inside the parcel.
Shipping costs are not included in the price of the products, unless otherwise specified and involve an additional charge shown in the cart, the value of which increases proportionally according to the volume and weight of the goods.
In any case, the notice is visible on the shopping cart pages at the time of confirmation of the order: By validating the order, these additional shipping conditions are also accepted.
Foreign cost is subject to variable cost depending on weight, and after contact will be provided cost detail.
On the website, once the products are selected, their quantity, the "order confirmation" page will still show the amount of shipping costs and total invoice
Shipment is made from Monday to Thursday
I WANT TO RETURN TO SEED
It is NOT possible to withdraw orders by hand
No claims of damaged, defective or missing goods are accepted in any way if not reported by 24.00 on the same day of receipt / withdrawal of merchandise.
Packages with obvious signs of damage / tampering must be collected with "CONTROL RESERVE" and immediately reported to our company.
WITHOUT ANY CONTROLS, YOU DO NOT ACCEPT CLAIMS, AS THE CORRIER IS EXEMPTED FROM RESPONSIBILITY FROM THE REGULAR RETIREMENT OF THE PACK.
From the day following the withdrawal we will not accept complaints of damaged, defective or missing goods in any way.
So please kindly client to an immediate integrity check.
In case of repayment you will not be charged for shipping costs and you are entitled to a change or good to use in our shop.
For purchases with Paypal or credit card (on a secure Paypal server) the amount to be refunded (in good or exchange) will be deducted the commission fees required by Paypal equal to 5% of the total amount: return costs and Paypal fees will not refunded.
In any case customer have to pay all the return costs.
The new Paypal rules do not provide for the reimbursement of transaction costs.
Paypal retains all commissions from our company, consequently all refunds will be deducted by 5% in case of return. Please note that the validation of the order confirms the acceptance of these rules.
We do not accept disputes.